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Data Protection

  • Our platform secures personal and financial data at 256-bit and 128-bit encryption levels (depends on the user’s browser) with a validated PCI DSS compliant service provided by Braintree and Security Metrics (Braintree was recently acquired by PayPal). Our solution is on Visa’s Global Compliant Provider List and MasterCard’s SDP List. Social Bicycles and Braintree never store raw magnetic stripe, card validation code (CAV2, CID, CVC2, CVV2), or PIN block data.

  • Cardholder data is stored using one of the most advanced encryption methods available with multiple encryption keys stored on different physical servers. The data store where cardholder data is kept cannot be connected to via the internet.

  • No financial information is collected or stored on Social Bicycles’ servers. All financial information is instantly routed to Braintree’s PCI solution.

  • We use a password to help verify your identity before granting access to any of your personal information, and a PIN code before enabling bicycle access. It is your responsibility to safeguard your password and PIN code, which you should never disclose to a third party.
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