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What do I do if I got into an accident with another bike or pedestrian?

A bike-on-bike collision can result in serious injuries. Immediately Call 911 if you suspect anyone needs medical attention. Report the accident to customer service. The customer service phone number is often located on the inside of the bike basket or an any signage at a station. Record as much of the incident as possible with photography and video. 

Do not leave the scene until all parties have resolved any issues and come to an agreement. Call 911 if there is disagreement or dispute.

Exchange insurance information and driver's license numbers when appropriate.

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