The Social Bicycles bike is custom designed to minimize maintenance and optimize user comfort. It includes a shaft-drive instead of a chain to eliminate greasy pant-legs and broken chains. It incorporates reliable and low-maintenance internal gearing and enclosed hub brakes.
Our approach to bike maintenance is proactive rather than reactive. Our mobile application features a repair reporting tool to help users submit repair needs easily. Rather than just disabling a bike and flagging it for repair, our app enables users to report exactly what is wrong with the bike. SoBi enables riders to diagnose repairs more effectively in real-time, which saves the operator time and resources when out in the field. Operators can also remotely disable a bike from unlocking, or review rider history on a per-bike basis to help uncover historical issues. By having more data, operators can react more appropriately.